Refund policy

Returns & Refunds

As all our items are custom made, we do not accept returns, exchanges or refunds for change-of-mind purchases or incorrect selections. We only accept claims for items that arrive faulty or damaged.

Any faulty or damaged item claims must be reported within 24 hours of receiving your order, with your order number and clear photos or videos of the issue. 

Contact our team at thelasercollectiveau@gmail.com if you have any questions